Saturday, April 14, 2012

We Can't Define Social Media

by John T. Spencer

Educators clamor for open access to social media in schools. We (including me) write about the need to teach digital citizenship to the digital natives. And yet . . . how do we even define social media? I witnessed many metaphors yesterday and each one of them seemed to suggest that we are attempting to find things in our physical world in order to make sense out of the digital.

I'm not sure it does make sense. At least not to me.


Location
Should we view social media as a public location? If so, does it matter where one tweets from if he or she is "on Twitter?" Is it about the network? the equipment? If it is a space, is it truly public? Does it make a difference that someone must willfully follow a person on Twitter or "friend" a person on Facebook? My speech is, in this sense, less public than it would be at a supermarket or a baseball game.

Defining social media through the lens of location becomes tricky, though. Twitter is, on some level, a spaceless space. It is real-time, but not bound by time. My words do not evaporate the way they do in conversation. Instead, I leave a ticker-tape of thoughts behind me for anyone to pick up asynchronously. In addition, social media allow users to be in many places at the same time in a way that is simply not possible without a horcrux (Harry Potter reference). 

If I can speak openly about my faith at Starbucks with a group of friends then what changes if it in a tweet instead? The size of the group, perhaps? What size is large enough to be "broadcast?" If this is the case, it would seem that the larger issue is less about the Establishment Clause than the right to assemble publicly.

Content
Should we view social media as the tools we use for the content that we produce? Is it similar to writing a book, publishing a magazine, posting a blog? What makes a tweet different from a bumper sticker in a staff parking lot, where a student might see political, personal or religious speech? How are my Instagram pictures any different from putting photography in a museum? 

The difficulty here is that the content is more accesible than in other forms of media. It is public, open to the entire world anywhere at any time. And unlike other media outlets, it is one in which the creators of the content do not have any voice in who owns the method. 

If so, then are the issues of free exercise and the establishment clause really relevant to social media? At this point, it seems that it would be more an issue of the freedom of the press. It is hard to deny the power of the pocket journalists in the Arab Spring who used social media to report on the issues in the world. 

Communication
Should we view social media as a method of communicating? Is it simply another form of conversation, not unlike body language, voice, text, etc.? When I'm tweeting am I simply having a conversation with whoever cares to listen? 

The problem here is that social media doesn't work like traditional forms of communication. The permanence, the broadcast nature of each medium, the difficulty in determining who is "listening" make it challenging. Moreover, it becomes even more challenging when it social media, by nature, are multimedia. Twitter involves videos, pictures, symbols, text, all moving digitally. 

Identity
Should we view social media as an expression of one's identity? We use terms like digital citizenship, online identity and branding, which all suggest that social media moves beyond simply communicating and into "being." 

The problem here is that it is easier online to choose anonymity and to craft identity in ways that are much more difficult in person. In addition, social media force the individual to create separate accounts  if he or she wants to compartmentalize. I am always a teacher at school. It is my identity. My speech changes when I am off the clock, outside of school. 

I see a real danger in the notion that employers (especially if it is the government) essentially "owns" a person at all times when he or she uses social media. When the speech is permanent (as it is) and the profile is static (as it is), I don't have the chance to switch roles and responsibilities. 

What does it mean, then, to protect the personal side of a teacher (or any worker) online? At what point does a teacher still represent a school even when he or she is "away" from that context?